Customer satisfaction sags at online brokers: study (Reuters)

[unable to retrieve full-text content]Reuters - Satisfaction with U.S. online brokerages declined in 2011 amid volatile markets, while customers saw little to differentiate the four top players in the industry, according to an annual study released on Tuesday.

Source: http://us.rd.yahoo.com/dailynews/rss/business/*http%3A//news.yahoo.com/s/nm/20120221/bs_nm/us_online_brokerages_satisfaction

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